Frequently Asked Questions
Where do you pick us up?
We will pick you up right at your ship, just past port security. At the end of your tour we will drop you off right at your ship, or in town if you choose to explore Skagway.
Why do we need passports?
Most of our tours pass through Canadian Customs. Passports are required here and for re-entry into the US.
Some passports are required to be accompanied by a VISA to enter Canada. If you don’t know, please ask.
If you are riding the White Pass & Yukon Rail train, passports are required. (Birth Certificates are OK for 15 and under.) You will not be allowed to board the train without a valid passport.
What if we have minors in our party traveling without legal guardian/s?
Many children travel with friends or grandparents and it has never been a problem. However, we suggest bringing a signed note from all absent legal guardians, allowing permission for the minor to cross the border. Note should include telephone number and address of absent guardian/s. The more information you can provide the customs agents the better, i.e. birth certificates, adoption papers, guardianship papers. Neither border requires a notarized note, but US Customs and Border Protections recommends one. Here is a sample note provided on the US CBP website. “I acknowledge that my wife/husband/etc. is traveling out of the country with my son/daughter/group. He/She/They has/have my permission to do so.” (Include contact information)
What if we can't get off the ship in time for our tour?
What if we miss the ship at the end of our tour?
What is your Cancellation Policy?
Can I combine a White’s Pass Train Ride with your Beyond Skagway Tour?
Yes! We take care of White Pass & Yukon Route ticket arrangements for you. There are a few different options when it comes to the train. Call us for details or check out our “AM Tours” page for more info.
What are my options for the day I spend going “Beyond Skagway”?
If you aren’t sure what you want to do, we suggest the 7 Hour Emerald Lake tour, leaving all details until the day of. Let the weather and guide dictate the way your day unfolds, choosing your tour specifics on the For ideas of custom options, consider these:
Picnic Lunch: Order ahead of time from Glacial Coffeehouse in Skagway. Enjoy the ease of a prepared basket to enjoy at a picnic table in Carcross, or head out on an adventure and eat in a wilderness location.
Take the kids to pet husky puppies: Visit with Iditarod Alaskan Huskies in their off season, while they work on incorporating new dogs to the team. Michelle Phillip’s is a seasoned dog musher in the Yukon who has raced in several Iditarod and Yukon Quest races. Play with the puppies and/or take a cart ride. Note: There is no actual snow on the ground along the South Klondike Highway in the summertime, so if you want to ride in an actual sled you will need to visit us in the winter! Learn more!
Scavenger Hunt: We love family tours! Our popular scavenger hunt is free for kids of all ages
Gold Panning Experience: Learn how to pan for gold like a sourdough with a “salted” pan.
Yukon Suspension Bridge: Learn about the Klondike Gold Rush and walk over the glacial Tutshi River.
How should I dress?
Like an Alaskan! In layers! Temperatures can vary greatly in the same day. The best way to dress is in layers, with comfortable walking shoes. Shed a layer when warm or add a layer if cool. Wear a T-shirt, sweatshirt or fleece and a windproof/rainproof jacket and you will be ready for what ever weather you might encounter.
Can you add us to somebody else's tour?
What should I bring?
- Passports are REQUIRED for border crossing into Canada, only 15 miles north of Skagway.
- For some nationalities, additional documentation may be required.
- Children accompanying parents should have an original or certified copy of their birth certificate or Passport.
- If one or both parents are not traveling with the child, a letter of authorization from the absent parent(s) is also necessary to cross into Canada. If you have any questions regarding proper identification of the border crossing, please contact us.
- Comfortable walking shoes
- Personal binoculars – we supply them but many people bring their own
- You don’t need to “bring” this, but remember to have a good breakfast in the morning, as it may be a while before a snack spot
Will we see wildlife?
What is the best season to visit "Beyond Skagway"?
Each season has its benefits and drawbacks, but since you asked, we’ll try to give you some of our favorite things about each month you might visit “Beyond Skagway”.
May: There is still snow on White Pass, but not on the road! You’ll see snowy mountains, enjoy a noticeable lack of mosquitoes and have a higher chance of seeing bears foraging for fresh vegetation after hibernation. We enjoy some warm weather in May, but it can be stormy too! Bring layers. A shirt, fleece and waterproof jacket work great. Gloves and a warm hat are a good idea in May also.
June: The snow is mostly melted except on the slopes of the surrounding peaks. Bugs are hatching out this month, but they don’t get too bad. We supply bug repellent just in case. Temperatures can fluctuate; again, bring layers. Brilliant wildflowers are starting to bloom, notably lupine.
July: Warmer temps, more bugs. Fireweed bloom profusely along the Klondike Hwy. 4th of July celebration in Skagway is highly enjoyable.
August: We’ll have some 80 degree days, but August tends to be a bit more on the rainy side ( in Skagway ). You can’t count on the weather to be predictable, so come prepared and bring your layers. No need for gloves or hats this month. The salmon start running. Grizzly bears come to Dyea to feed on them during the latter part of this month.
September: Our best Fall colors in the Yukon are during this month. The changing leaves of Yukon Aspen are brilliant to behold! We highly recommend taking our Overnight Tours during this month.
October: Join us for our “Follow the Gold Tour”, from Skagway around to Haines. This 350 mile long journey takes you through miles of untouched wilderness.
Whatever the month you arrive, you’ll be amazed at the beauty of the Alaskan and Canadian wilderness. Each season sports beauty of a different kind. What ever month you come, you’ll love what The Last Frontier has to offer!
How do I pay for the tour?
Can I pay just a deposit?
What do you do during the winter months?
Do you have over night tours available?
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